Terms and Conditions

N Bookers

  1. Who your agreement is with

Noteworthy Farm caravan and campsite  and Noteworthy Meadows is the operating company of the holiday park shown on our website.www.noteworthy-devon.co.uk References to ‘the Company’, ‘we’, ‘us’ and ‘our’ in these terms and conditions are to this company. References to ‘you’ in these terms and conditions are to you, as the person making this booking and, where applicable, to every member of your party.

 

  1. These terms and conditions

These terms and conditions and those relating to the Noteworthy farm caravan and campsite  book with confidence will be incorporated into your booking when we have received full or part payment from you. We are unable to accept bookings from anyone under the age of 18.

 

  1. Alterations to your booking

Your booking shall be in accordance with the details confirmed at the time of booking. Your booking shall be non-transferable and non-alterable within 30 days of your holiday start date. You may make alterations to your booking up to 30 days before your holiday start date. You may change your accommodation within the same calendar year subject to availability and payment of a non-refundable £20 administration fee and any outstanding difference in price. If you wish us to make an alteration to your booking we will use reasonable endeavours to accommodate your request but no guarantee can be given.

 

  1. Our service to you

We do all that we can to ensure you enjoy your holiday. However, occasionally problems occur and if they do or you have any concerns or complaints about your holiday when staying with us please contact   a member of the reception team at Noteworthy Farm caravan and campsite immediately who will respond to you as soon as possible. If, once you have returned from your holiday you still have any concerns or complaints, you can contact our customer care team via email  This email address is being protected from spambots. You need JavaScript enabled to view it.

All complaints should be from the lead name on the booking and contain your booking reference number and date and accommodation type. 

Our customer care team will ensure your complaint is fully investigated and ask the park to respond to you directly within 14 days. All complaints should be registered within 21 days from the end of your holiday as otherwise we will not be able to consider the matter further.

 

  1. Cancellation by you

Should you need to cancel your booking you should advise us immediately by telephone and then confirm this cancellation in writing to us by post, or email to  This email address is being protected from spambots. You need JavaScript enabled to view it.   quoting your booking reference number, if applicable and the dates and type of accommodation. Your cancellation will only be effective as at the date we receive your written confirmation.
 If you need to cut short your holiday after it has commenced, we regret that we are unable to refund any monies paid.
 

 

 

  1. Cancellation or changes by us

In exceptional circumstances, we may have to cancel or change some aspects of your booking. If we do so, we will tell you as soon as possible prior to your holiday date and you may choose to either:

Accept the changes offered by us

Receive a full refund

Accept an alternative holiday with us at the same price.

We do not pay compensation in circumstances where we have to cancel your booking including those arising from Force Majeure. Force Majeure means circumstances beyond our control including (but not limited to) industrial disputes, natural disasters, fire, technical problems, bad weather and acts of government.

If you need to cut short your holiday after it has commenced, we regret that we are unable to refund any monies paid.

Paying for your holiday

A payment of not less than £50 is required as a non-refundable deposit at the time of booking. Any balance due shall be paid not less than 30 days before your holiday start date. 

If payment is not made by this date then we will assume that your holiday has been cancelled and we may re-sell the holiday to another guest. Any monies paid up to this point will not be refunded. 

We reserve the right to pass on any costs or bank charges we incur if we have to resubmit a cheque for payment or a cheque is declined for non-payment. Cheques will not be accepted as a method of payment if your arrival date is less than 56 days from Noteworthy Farm caravan and campsite receiving the cheque. All Cheques should be made out to M Snook-Bevis   and sent to Noteworthy farm caravan and campsite, Bude road  Holsworthy, Devon. EX227JB 

 

  1. Prices

All prices are current at the time of publishing and we guarantee that the price of your holiday will be as agreed and shown on your holiday booking confirmation. However we reserve the right to alter or amend our published prices so long as we notify you of any difference before you book.

 

  1. Arrival and departure times

Check-in and key collection will be open from 4pm . If you have booked a touring or camping pitch, check-in is from Midday. If you arrive after 8pm on your date of arrival please inform us by phone on 07811000071 or 07815484210

If you believe you are likely to arrive after 11pm on the day of your arrival then you must inform us. If you do not inform us and/or your intended holiday home or pitch is not occupied by 9am on the day after your arrival date we will treat your booking as cancelled and may re-let the holiday home to another guest. No refund will be paid in such instance. You are required to depart your holiday home / pitch by 10am on your departure date.

 

  1. Standard of behaviour on our parks

Our parks are used primarily by families and we would ask that the behaviour of you and your party reflects this fact. Noisy, offensive or inappropriate behaviour or actions likely to cause harm to any other guest, members of our staff or anyone’s property at the holiday park will not be tolerated and we reserve the right to refuse entry to and/or eject any person who, in the reasonable opinion of the management of the park, does not comply with these standards of behaviour. No refunds will be issued in these circumstances. 

If, in the reasonable opinion of the management of the park, we believe that you or a member of your party may not comply with the above, on entry to the park, we reserve the right to refuse entry or not to hand over accommodation to any person or groups of persons at our discretion. In such cases a full refund will be issued to the lead name on the booking.

All children must be properly supervised by parents or guardians throughout your holiday, including all park organised activities. We reserve the right to deny access to our facilities and/or any children’s activities if, in the reasonable opinion of the management of the park, we believe that any child or children will be unduly disruptive.

Noteworthy farm caravan and campsite Team members will not tolerate physical or verbal abuse towards its staff. We have a zero tolerance policy and you will be asked to leave the park and/or accommodation immediately. In these cases no refund will be offered.

 

  1. Number of your party

The total number in your party (including children and babies) must not exceed the maximum capacity of the accommodation as advertised. In most cases this will be no more than six or eight depending on the size of the accommodation concerned. In the event that these numbers are exceeded, we reserve the right to exclude or refuse entry to any or all members of your party from the holiday park. Where half or more of the party is aged between 17 and 25, you must tell us when you book. We have the right to refuse your booking or cancel after bookings have been checked and/or we reserve the right to refuse entry or not to hand over accommodation to any person or groups of persons at our discretion.

 

  1. Persons or visitors staying at Noteworthy 

We do not accept bookings from or allow anyone to stay at Noteworthy who is listed on the Violent and Sex Offenders Register (or any register which supersedes this). 

By making a booking, you are confirming that no one in your party is on this Register.

Noteworthy farm caravan and campsite is not to be used in connection with any criminal activity or commit any other criminal offence (i.e. any offence not already subject to clause at the Park or in its vicinity;) are not to carry any trade or business at the Park. 

People staying at Noteworthy are not to commit any acts of vandalism or nuisance while staying at Noteworthy, or create undue noise or disturbance or commit antisocial behaviour on the Park; 

People are not allowed to keep or carry any firearm or any other weapon on the Park; or any replica firearm or weapon, they are not allowed to keep or use any unlawful drugs on the Park; If found doing so they will be  we reserve the right to refuse entry to and/or eject any person who, in the reasonable opinion of the management of the park, does not comply with these standards of behaviour. No refunds will be issued in these circumstances. 

 

 

 

 

  1. Single sex parties

We do not normally accept bookings from ‘stag or hen parties’ and have the right to cancel any online booking that breaches our terms upon checking before the holiday arrival date and/or we reserve the right to refuse entry or not to hand over accommodation to any person or groups of persons at our discretion.

 

  1. Groups

Family and friends who live at the same address or know each other or who travel together will be considered as making a group booking even if they have made separate bookings. Group bookings (whether made by 1 person or a number of people) of 5 or more holiday homes or pitches must be made through our Noteworthy Reservation Team by calling 07811000071 If this is not done, we will cancel any bookings that are part of a group booking. In this instance a full refund will be given. The lead booker for a group is responsible for the conduct of the other members of the group and for ensuring they comply with these terms and conditions. We may require the lead booker to provide a deposit as security in the event of any damage by any member of the group.

 

 

  1. Your holiday

As our parks are holiday parks we do not accept bookings if you want to stay for work or use the park to travel to work or for residential use. All adults booked must appear on the electoral roll at the address given when booking or provide evidence of their permanent address such as a utility bill if requested. Commercial vehicles will not be permitted to enter our holiday parks. You must bring ID with you as you may be asked for this on arrival or during your stay.

 

  1. Guests with specific needs

Accommodation and locations may not be suitable. If your party includes someone with specific requirements please let us know at the time of booking.

 

  1. Allergies

If any member of your party has an allergy to pets we would strongly recommend that you do not book accommodation which accepts pets. We cannot guarantee that pets have never occupied any of our accommodation.

 

  1. Smoking policy

Smoking is not permitted in any of our holiday accommodations, if you smoke or use  e-cigarettes or vaping in any of our accommodations you will be charged £100 for it to be specially cleaned. 

It is illegal to smoke inside enclosed public buildings 

Noteworthy farm caravan and campsite does not allow the use of e-cigarettes or vaping inside holiday accommodation or enclosed public buildings.

 

  1. Pets

Most dogs are welcome at our parks and in specific accommodations with a maximum of two dogs per booking. (More dogs may be accepted if agreed direct with the booking team at Noteworthy farm caravan and campsite at time of booking)

Some breeds of dog including those listed in the Dangerous Dog Act 1991 are not allowed. Please provide us with the details of the breed of your dog when you book with us. 

Other pets may be permitted at the discretion of the booking team of Noteworthy Farm caravan and campsite), please check when booking. 

Assistance dogs for disabled guests are exempt from these requirements and charges. Pets must be kept on a lead at all times and you must clean up after your pet.

Pets are not at any time allowed to be washed in the showers of the holiday accommodation or in public showers or pot and pan wash areas

There is a Dog groomer on site appointments will have to be made to them direct by contacting Hazel Crumplin Canine massage and dog grooming on  

07808836125

 

Pets (other than assistance dogs) are not allowed in any of our park facilities or play areas. Pets should not be left unattended in holiday homes or elsewhere on the park and must not be allowed on bedding or seating. If we reasonably believe your pet is causing a nuisance on the holiday park or causing damage to the holiday home you will be required to remove it from the park and/or we reserve the right to refuse entry.

If you bring a pet to stay in an accommodation that has not been graded as pet friendly, you will be charged £100 for it to be specially cleaned.

 

  1. Special requests

We will do our best to meet any special requests; however, we are unable to guarantee the fulfilment of these requests. Special requests do not form part of the booking contract and are not a condition of booking.

 

  1. Use of your holiday home

You are required to take good care of your holiday home whilst you occupy it. At the end of your holiday you must leave your holiday accommodation thoroughly cleaned and tidy and free of all rubbish which must have been placed in the bins on the parks. We will take legal action to recover the cost of damage sustained during your occupation and any additional cleaning charges we incur in respect of your failure to comply. We reserve the right to enter your accommodation, at any reasonable time during your stay, in order to inspect the condition of the accommodation or without notice in the event of emergency. The Company does not accept any responsibility for the theft or loss of your personal possessions whilst on our parks or whilst you are in your holiday home and you should take appropriate security measures to ensure against theft and or loss.

 

  1. Your car

You should comply with speed limits, parking and other traffic regulations on our parks. All vehicles are brought onto the holiday park at their owners risk and the Company does not accept responsibility for loss or damage to these except where it is caused by our negligence or fault.

The Park has a speed limit of 5MPH which is strictly enforced. We do not permit the use of non-road legal motorised vehicles e.g. Mini Scooters, Quad bikes etc. All vehicles on the park must be Taxed, insured and have passed MOT regulations. All Motoring laws which apply to the highway, also apply on the park, Please take care and do not drive on the grass during wet periods or during the winter period. 

 

If you are bringing an electric Vehicle and you need to access a charging point during your stay please discuss with a team member where the nearest charging points are within the local area. Please note there is No charging of Electric vehicles at Noteworthy Farm Caravan and Campsite.

 

Vehicles, driving and parking 

  • You must insure all vehicles you use on the park as for use on the public road. 
  • You must insure all accessories and items towed by vehicles (such as towed boats and jet skis) as for use on the public road. 
  • You must not keep disused or un-roadworthy vehicles anywhere on the park. We reserve the right to remove any vehicle which is apparently abandoned. 
  • You must not carry out the following works or repairs on the park: e.g major vehicle repairs such as dismantling of part(s) of the engine o works which involve the removal of oil or other fuels. 
  • Motor vehicle repairs must not be carried out at the park but a recognised breakdown service may attend in the event of a breakdown. 
  • Quad bikes, trials bikes and powered scooters are not permitted on the park. 
  • You must not wash cars with a hosepipe. 

Driving 

  • We permit cars onto the park for the purposes of access to the caravan/ tent or static caravans only. Accordingly, save to the extent that you may need to do so because of a disability, you must not drive cars round the park for other purposes such as visiting other locations on the park. We may ask for reasonable evidence of any disability relevant to this rule. 
  • Driving on the park is restricted to the park roads. 
  • You must drive all vehicles on the park carefully and within the displayed speed limit. 
  • You must hold a full current driving licence to drive any vehicle on the park. 
  • You are not permitted to give anyone driving lessons at the park and we do not permit learner drivers to drive on the park. 
  • There is a speed limit of 5mph on all park roads, which must be adhered to. 

 

  1. Marketing accuracy

Whilst every care is taken to ensure that the details on our website are correct at the time of being published, the images shown are for illustration purposes only and the details may be subject to alteration from one park to another. The photography on our website is to be used as a guide and some might not be of the park itself. The ‘Out and About’ sections contain options for off-park entertainment. Please check with the operators for relevant opening times.

 

  1. TV filming and photography

Due to the increasing popularity of Noteworthy Farm caravan and campsite we receive requests from TV and other companies to film or photograph on our parks. We also undertake our own promotional filming & photography. Every effort is made to ensure filming does not intrude into or affect any holiday activity and that it is clear to guests that filming/photography is taking place. We will not accept responsibility if, contrary to your wishes, you appear on film or in photographs and we are unable to make any financial award or payment of any kind.

 

  1. Data Protection

The information you give us in connection with your booking is held securely on our computer system and dealt with in accordance with the Data Protection Act 2018. By providing us with this information you are deemed to accept this and to have the consent of all members of your party to this. We keep this information to help us improve our service to you and to provide you with information about our holidays and services by telephone, e-mail, post and SMS and to keep you informed of our latest news and offers. If you would prefer not to receive this information from Noteworthy farm caravan and campsite then please contact us at Noteworthy Farm Caravan and Campsite, Bude road, Holsworthy. Devon EX227JB

 Further details relating to our privacy policy can be found on our website.

 

  1. Park Environment

Noteworthy  Farm caravan and campsite  ( Noteworthy Meadows ) has open water sources such as ponds, Please ensure you familiarise yourself with the park rules and   layout and supervise children and vulnerable adults appropriately. 

Noteworthy farm caravan and campsite meadows is located in rural areas, which may restrict lighting levels. Please take care to avoid accidents and consider using a torch if you are in any way uncertain about the lighting conditions in place. Please also take extra care on uneven ground and paths.

How to contact us:  If you need to contact us about your holiday or in connection with these terms and conditions please call our Reservations Team on: 07811000071 or 07815484210  (standard rate call), email us at  This email address is being protected from spambots. You need JavaScript enabled to view it.  or write to: Noteworthy Farm Caravan and Campsite, Bude road, 

Holsworthy, Devon, EX227JB

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

Noteworthy Farm Caravan & Campsite 

 

Noteworthy Meadows

 

Terms and Conditions

 

JoomShaper